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Contactformulier

 

Heb je een vraag of opmerking? We horen graag van je! Vul het onderstaande formulier in. Dan nemen wij zo snel mogelijk contact met je op.

 

Heeft jouw vraag spoed? Bel of whatsapp ons op het servicenummer:

+31 (0)6 422 599 79

Veelgestelde vragen over FIGO

FAQ

How to switch between business and private?

Use the Business & Private toggle in the App. This ensures you don’t have to pay taxes afterwards. So be aware which account you use when booking a ride.

What are the costs?

Private:

  1. City car: €2,95 p/u (max €29,50 p/d) + €0,27/km incl. tax
  2. Family car: €3,25 p/u (max €32,50 p/d) + €0,29/km incl. tax
  3. Electric car: €3,25 p/u (max €32,50 p/d) + €0,24/km incl. tax
Business:

Your costs are covered by your employer, lucky you 🙂

All these prices are including fuel

How do I pay?

All rides will be calculated based on time and distance travelled. We will send you the bill after your ride.

 

  • Business rides will be charged monthly with your employer, you will be free of charge!
  • Private rides will be charged from your credit card. In case you don’t have a creditcard, please contact us via mail, phone or whatsapp (support@figo.app I 06 42 25 99 79).
Am I insured?

All cars are insured via our third party providers so you can drive without a worry. Your liability is €500,- for each incident which can be lowered to €250,- by paying €3,50 extra per day.

Can I visit another country with the car?

Sure! You can drive to each European country. Road assistance is included in our service.

Please contact us when you want to take a car to a non-European country to prevent connection problems to open the car.